GoCyberNinja Privacy Policy

Effective Date: September 19, 2025

GoCyberNinja (“we,” “our,” or “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

• Visit our website https://www.gocyberninja.net (“Site”)

• Use our GoCyberNinja mobile applications (“Apps”)

• Access our cybersecurity training and exam-prep services (“Services”)

By using our Site or Apps, you consent to the practices described in this Privacy Policy.

 

1. Information We Collect

We collect the following categories of information to operate, improve, and secure our Services.

1.1 Personal Information (Provided by You)

Collected when you create an account, subscribe, or contact us:

• Name

• Email address

• Login credentials (encrypted; we cannot view your password)

• Profile information (if applicable)

• Support inquiries, feedback, or form submissions

Payment Information:
We do not collect or store credit card numbers.

All payments are securely processed by:

• Apple In-App Purchases (StoreKit)

• Google Play Billing

We only receive non-sensitive transactional identifiers (e.g., purchase tokens, product IDs).

1.2 Automatically Collected Device & App Data

When you use our Apps or Site, we automatically collect:

• Device type, model, and operating system

• App version, installation source, and update status

• Crash logs, diagnostics, performance data

• IP address, browser type, and referring URLs (website only)

• Pages or screens viewed, interactions, and feature usage

• Anonymous learning analytics (scores, progress, test completion data)

This information helps improve app performance, troubleshoot issues, and enhance educational insights.

1.3 Data Collected Through Third-Party Services

Our Apps use trusted third-party SDKs including:

Firebase (Google LLC)

• Firebase Authentication

• Firebase Firestore (user profile & progress storage)

• Firebase Analytics (anonymous usage analytics)

Firebase may collect:

• Device identifiers

• IP addresses

• Event logs

• Performance metrics

Apple Sign-In & Google Sign-In

When using social login, we may receive:

• Your name

• Your email address

• Authentication token

No password is shared with us by Apple or Google.

1.4 Cookies & Tracking Technologies (Website Only)

We use:

• Cookies

• Web beacons

• Google Analytics

• AdSense cookies (if ads are enabled)

These tools help analyze website usage, improve functionality, and deliver relevant ads.

 

2. How We Use Your Information

We use collected information to:

• Operate and improve the Apps and Services

• Provide exam-prep content (CISSP, CISM, CRISC, CEH, etc.)

• Track learning performance and analytics

• Process subscriptions and verify purchase status

• Send optional newsletters or service updates

• Secure our systems and prevent fraud

• Comply with legal and regulatory requirements

We do not sell your personal information.

 

3. Mobile App Permissions & Data Handling

Our Apps may request limited permissions to operate, such as:

• Internet access (syncing content, purchases, analytics)

• Local storage (saving offline exam content)

Our Apps do NOT access:

• Contacts

• Photos

• Camera

• Microphone

• SMS

• Location services

• Health or biometric data

Unless explicitly stated in the app.

Financial Data:
All payments are processed by Apple or Google.
We do not store, transmit, or process credit card details.

 

4. Subscriptions, Billing & Purchases

Apple App Store (iOS)

Purchases are processed by Apple.
We receive confirmation tokens but not payment details.

Google Play Billing (Android)

Purchases are processed by Google Play.
We receive order tokens and purchase status only.

Auto-Renewal Disclosure

Subscription plans automatically renew unless canceled at least 24 hours prior to renewal.
You can manage or cancel subscriptions through:

• Apple: Settings → Apple ID → Subscriptions

• Google: Google Play Store → Payments & Subscriptions → Subscriptions

Refunds must be requested through the respective platform owner.

 

5. Google AdSense & Third-Party Advertising (Website Only)

Our website may use Google AdSense.
Google and its partners may use cookies to:

• Deliver relevant ads

• Limit ad frequency

• Measure campaign effectiveness

You may opt-out of personalized ads at:
https://www.google.com/settings/ads

Mobile apps do NOT show third-party ads unless explicitly disclosed.

 

6. Cookies Policy (Website Only)

We use cookies to:

• Improve site performance

• Understand visitor behavior

• Personalize content and ads

• Prevent abuse or spam

You may disable cookies in your browser, but some features may not work correctly.

 

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of storage or transmission is completely secure, and we cannot guarantee absolute protection.

 

8. Your Privacy Rights (GDPR, CCPA, Global Laws)

Depending on your jurisdiction, you may have rights to:

• Access your personal data

• Correct or update your information

• Request deletion of your data

• Restrict or object to processing

• Opt-out of marketing emails

• Request a copy of collected information

To exercise your rights, contact us at:
📧 gocyberninja.gcn@gmail.com

 

9. Children’s Privacy (COPPA Compliance)

Our Apps and Services are not intended for children under 13.
We do not knowingly collect information from children.
If we learn of such collection, we will delete the information promptly.

 

10. Third-Party Links

Our Site or Apps may contain links to third-party websites or resources.
We are not responsible for:

• Their content

• Their security

• Their privacy practices

Your interactions with third parties are solely your responsibility.

 

11. Data Retention

We retain your information only as long as necessary to:

• Provide the Services

• Maintain account functionality

• Comply with legal obligations

• Resolve disputes

You may request account deletion at any time.

 

12. International Data Transfers

Your data may be stored or processed:

• In the United States

• In Google Cloud regions

• In other jurisdictions with adequate protections

We take reasonable steps to ensure compliance with applicable laws when data is transferred internationally.

 

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
A revised Effective Date will appear at the top of this page.
Continued use of the Site or Apps constitutes acceptance of the updated policy.

 

14. Contact Us

If you have questions or privacy-related requests:

GoCyberNinja
📧 Email: gocyberninja.gcn@gmail.com
🌐 Website: https://www.gocyberninja.net